Terms of Service
Last updated: [date]
These Terms of Service (“Terms”) govern your access to and use of cognitivabrainhealth.com and related tools, forms, waitlist submissions, webinars, and program enrollment (collectively, the “Services”) provided by Cognitiva Brain Health (“Cognitiva,” “we,” “us,” or “our”). By using the Services, you agree to these Terms.
1. Nature of Services
Cognitiva provides education, monitoring, and prevention-focused programs related to brain health, offered at different levels of guidance from self-paced education to physician-guided care. Content on this website is for general informational purposes only and does not constitute medical advice. Use of the website alone does not establish a provider-patient relationship. A provider-patient relationship is formed only after completion of intake, informed consent, and confirmation by Cognitiva.
2. Eligibility
You must be at least 18 years of age to use this website or enroll in a Cognitiva program on your own behalf. By using the Services, you represent that you meet this requirement.
3. Program Enrollment
Cognitiva offers multiple program tiers (Essential, Plus, Personalized, and Concierge). Enrollment, billing, and cancellation terms for each tier are described at the time of signup. Cancel before renew date so as to not be charged. No refunds unless approved by the team.
4. Virtual and Physician-Guided Sessions
Certain programs are delivered virtually, including group sessions and physician-guided care where applicable. By participating, you acknowledge that virtual care involves electronic transmission of information, that there are benefits and limitations to remote care, and that you are responsible for having appropriate technology and a private environment for your sessions.
5. SMS and Text Messaging
If you opt in to receive text messages from Cognitiva, you consent to receive communications such as appointment reminders and program updates. Message and data rates may apply. You may opt out at any time by replying STOP.
6. Communications
Electronic communications, including email, text messages, and any online portal, are used for administrative and program-related purposes. Do not use electronic messaging for emergencies. In an emergency, call 911 or go to the nearest emergency room.
7. Privacy and Health Information
Your use of the Services is subject to our Privacy Policy. Health information collected as part of program enrollment is protected in accordance with applicable law.
8. Acceptable Use
- Use the Services for unlawful purposes
- Attempt unauthorized access to our systems or data
- Disrupt the operation or security of the Services
- Submit false or misleading information
We may suspend or terminate access for violations of these Terms.
9. Intellectual Property
All website content is owned by or licensed to Cognitiva and protected by intellectual property laws. Content may be used for personal, non-commercial purposes only.
10. Disclaimer of Warranties
The Services are provided “as is” and “as available.” We make no guarantees regarding uninterrupted access, accuracy, or clinical outcomes.
11. Limitation of Liability
To the fullest extent permitted by law, Cognitiva shall not be liable for indirect, incidental, or consequential damages arising from use of the Services.
12. Indemnification
You agree to indemnify and hold harmless Cognitiva and its staff and agents from claims arising from misuse of the Services or violation of these Terms.
13. Governing Law
These Terms are governed by the laws of the State of Florida. Any legal action must be brought in Florida courts with proper jurisdiction.
14. Changes to These Terms
We may update these Terms from time to time. Changes are effective upon posting, reflected by the “Last updated” date.
15. Contact Us
Cognitiva Brain Health
Email: support@cognitivabh.com
Phone: +1 561-468-5806
2201 Corporate Blvd NW, Suite 202, Boca Raton, FL 33431